Brand24 Review 2024: 🚀Is this Social Listening Tool Worth it?

Brand24 Review

Overall Verdict

Brand24 has taken to the scene with an objective of making Social Listening a play toy for businesses! It is easy to use with an intuitive dashboard. Its ability to quickly provide a once-over look that provides a quick snapshot of everything that's going with the social media profiles your team is managing along with competition tracking on social media.

Out of 10


  • Helps you collect public complaints and grievances
  • Find potential clients through social media
  • Increase both social media outreach and user engagement
  • Helps businesses design numerous campaign
  • Intuitive admin panel, clear rules
  • Get customer insights


  • No CRM option
  • Sentiment recognition can be improved


Price: $ 19

Welcome to my Brand24 Review.

Don’t you think it would be great to see what people say about your brand online?

Absolutely, but a social media listening tool is required to do so.

Brand24 shines a light on this particular need. As the winner of my most current comparison of the best social media monitoring tools, it is the app I recommend the most for keeping tabs on online conversations.

In this article, I will explain what Brand24 is and why I think it is such a remarkable service. We’ll learn all about its features, its benefits and drawbacks, and the various Brand 24 pricing plans available.

Without further ado, let’s get started.

Brand24 Review

Bottom Line upfront

Brand24 is a web-based platform that makes it easy and inexpensive to keep an eye on and take part in real-time online conversations about your brand, setting the groundwork for future business success. Many businesses have used it to track how well their marketing efforts are working and to improve both customer satisfaction and sales.

You can quickly keep track of what people are saying about your business online with Brand24. Brands, advertisers, and people with a lot of power need to manage their online reputations. With Brand24’s easy-to-use dashboard, you can keep an eye on all of your accounts and look at important data like contact rates, trends, and ROI.

Brand24 Reviews-Media-Monitoring-Tool

Brand24 Review 2024 in a Nutshell

Establishing successful business collaborations, promotions, and a stable and growing customer base always begins with Social Media and social Listening. Both blend perfectly with one another to give your business the much-needed “Oomph”!

Now, you may ask, what can you do with all these fancy statistics and data? There are only a few online services that actually work in helping you understand the implications of these social signals and, furthermore, build a logistic model to grow customer satisfaction and sales for the future.

One excellent service that will help you with the same is Brand24. Let us discuss Social Listening and how Brand24 can help you capitalize on it flawlessly!

Brand24 - Overview

It is an easy-to-use online tool that helps you get instant access to online mentions and grow customer satisfaction and sales. Online mentions simply mean social signals and people discussing business, brand, product, competitor, industry, etc.

Brand24 Features

brand24 pricing keyword brand 24 reviews

Brand24 relies on the following powerful features to make your regular business more sustainable and thriving in the future. It has been particularly praised for its real-time social analysis, ensuring you don’t miss any signal even if you blink!

Mentions Feed

Brand24 reviews pricing

Take real-time action by discovering what people say about your brand on social media platforms. It is easy and intuitive and allows the engagement of discussions relevant to your company or service with just one click.

Discussions Volume Chart

Take prompt action to protect your company image by identifying sudden changes in the discussion volume. Instantly spot problematic issues before they escalate & hamper the potential chances of positive publicity your company is already receiving.

Marketing Analytics

Gain new insights about your customers and better understand who is talking about your brand online by analyzing buzz quality and quantity.

Brand24 Review - Features

Influence Score

Make efficient and conscious decisions about who you should work with by pinpointing your industry influencers.

Sentiment Analysis

Discover and analyze public sentiment and better understand customer attitudes, whether positive, negative, or neutral, about your brand and spot problem areas that need immediate attention.


Automated PDF reports, .xls files, and infographics, which you can use outside of the tool.

Data Exporting

Discover changes in the quantity and quality of discussion around your brand. Customize your alerts accordingly, be it getting an email or in-app notifications of negative mentions of your company.


Filter and narrow down your results by mentioning the source, sentiment, number of visits, etc., to focus on what is most essential for you.

Customer Service

Social listening is a compelling and profitable application in customer service. Find solutions to their problems and commend brands on good service as more and more people start using social media to make public complaints.

Posting a status on Facebook or Twitter is easier for fans than being kept on hold by an automated call center or waiting for ages to respond to an inquiry sent via e-mail.

Brand24 Review - Social Media Monitoring

Generate sales leads

You can always find potential clients through social media using well-configured Internet monitoring keywords. Traditionally, every customer anywhere will ask for online opinions from friends and colleagues or search for advice and reviews on public forums before making a purchase decision.

Many users are always asking about recommendations for social media monitoring solutions online. Brand24 community manager then does a great job of interacting with these users and letting them know about Brand24.

Supporting marketing campaigns

Brand24 Plans Pricing

Social Listening is indeed touted as the best solution for online marketing campaigns if you want to increase social media outreach and user engagement.

Brand24 helps businesses design numerous campaigns that help successfully engage their fans and amplify the effects of this by building strong relationships with bloggers and influencers.

Interact with users

More and more brands are contacting their fans and clients via online discussions. Social media managers assigned for the brand’s online activity and social outreach to start interacting with the audience once a user posts something on social media that is related to the brand.

This is a great way to increase customer engagement on the Internet and extend your online reach. If your response is timely and intelligent, you can easily catch your users’ attention.

Customer Insights

Consumers are always willing to share their opinions and reviews about the products or services they use. More than 90% of them do this through their social media profiles, exposing their reviews to other consumers.

This is also how they give suggestions and feedback on these goods and services. Thus, the Internet is a powerful source of valuable customer insights.

Brand24 Review - Features

Reaching out to influencers

Collaboration with social media influencers can bring you profitable results when promoting your brand through social media.

Social listening allows you to discover and contact online influencers about your brand or a specific topic linked to your business.

The Brand24 dashboard gives you access to information about top users with an enormous fan following and who have posted any content about your brand in a specific period.

Brand24 Pros and Cons

Brand24 Pros

Superior social listening technology. Brand24 is an advanced tool for tracking brand mentions on social media. one means they are unencumbered by frills and concentrate only on serving one particular function.

Deep insights. Brand24 offers more thorough insights than the majority of rivals. It provides hundreds of analytics, including unique ones like Presence Score, to examine your mentions.

Easy reporting. Brand24 makes reports easy too. It does the rest when you choose the data and time.

Monitoring across several platforms. Brand24 searches the entire internet for references to its brand. It monitors numerous social media platforms: depending on your plan, it can monitor review sites, online markets, podcasts, forums, newsletters, news sites, and blogs.

Simple user interface. I really like Brand24’s user interface. It has fewer customers than similar businesses. A handful of screens manage the system. Intuitive and straightforward enough for first-timers to use.

Brand24 Cons

Not all-purpose. Brand24 excels in social media listening but not much else. Brand24 lacks publication, scheduling, and comment management, unlike Agorapulse.

Brand24 lacks collaborative tools – it would be wonderful if team members could leave notes for each other about comments or stats and maintain the discussions on the platform.

Brand24 Pricing


Brand24 offers four different prices for its services. That way, everyone can afford to use Brand24’s services. They offer the best quality data and goods at an affordable price.

They offer a 14-day trial for free, so you can try it out.

  • Plus, $49/month: Track up to 3 different keywords. The data you get will be updated every 12 hours. You will also get sentiment analysis, which you can track using the Brand24 mobile app, newsletter, and podcast monitoring.
  • Premium, $99/month: The Premium Plan has unlimited users, 7 keywords, and 5k mentions per month. Plus, it also shows your social media reach. You can create reports that are easy to read. Live help is available 24/7 for any questions you have.
  • Business, $149/month: The business plan offers Unlimited users. 12 keywords. 25k mentions per month. They will update the information for you in real-time! You will also get access to a consultant who will help you set up this software and provide analysis for the mountains of data you’ll be studying.
  • Max, $249/month: All of the above, plus 25 keywords and 100,000 monthly mentions.

Brand24 Reviews & Testimonials by Users

Brand24-Reviews by users


Brand24-G2 Review

Credit ~

Best Brand24 Alternatives

1) Agorapulse

Brand24 Alternative-Agorapulse

Agorapulse is a social media management system with many tools to help you stay organized and save time. With their inbox, publishing, reporting, monitoring, and team collaboration features, it’s easy for companies of any size to manage the complexities of today’s market – without hiring an expensive social media agency.

Agorapulse offers pro & premium pricing plans starting at $93 and $187, respectively.

2) mentionlytics

Brand24 Alternative -Mentionlytics

Now you can monitor your social media accounts in the blink of an eye with mentionlytics.

This new web and social monitoring platform for startups, small-medium businesses, public figures, or even politicians is perfect if you want to keep up with what’s trending on platforms like Facebook, Twitter, etc.

They offer 4 different monthly plans starting at $99 that go up to $450.

3) Talkwalker

Brand24 Alternative -Talkwalker

Talkwalker is a social media analytics platform that provides real-time insights into what’s happening on all your favorite platforms.

Talkwalker is not just another tool; it’s an extra set of eyes and ears – one that can listen more closely than anyone could ever do before, monitor billions of online conversations simultaneously across multiple languages, gauge sentiment so we know how people feel about our product/brand right now – even see trends emerging from the data as they happen!

FAQ related to Brand24 Review

😎How does Brand24 work?

Brand24 is a social media monitoring tool that monitors keywords across multiple channels. Once you set the keywords then you can track them on the application or through email alerts.

👍How much maximum discount can you get on Brand24?

If you’re using our link then you can get up to 30% off on all plans of Brand24 for three months.

🔥Does Brand24 offer any free trial?

Brand24 offers a 14 days free trial to their users. So before you choose a plan, you must try out the free trial. It will give an understanding of the platform.

😎Does Brand24 offer any money-back guarantee?

Yes, they offer 30 days money back guarantee with a no questions asked policy. So if you are not happy with their services then you can get a refund within 30 days.

✔What will happen once my free trial is over on Brand24?

Once your free trial is over on Brand24 then you will be charged for the plan you chose on Brand24.

👌What is a Mention?

A mention is a single result. It is a unique URL for a social media post, blog post, message board post, news article, etc. – containing one of the keywords you track. The more mentions your account collects, the higher the subscription plan you can choose for using Brand24.

✅ Is there a custom plan too?

Yes, there is a custom plan too for the customers willing to get even a higher subscription plan. Contact the customer support team for more.

👉What Payment options do Brand24 accept?

It accepts Visa or MasterCard as well as American Express cards. In the case of an annual subscription, the company also accepts bank transfers or checks.

👉What is brand24?

Brand24 is a platform that lets you track your brand’s buzz on the Internet in real-time and with powerful analytics. It monitors all of the websites across the internet for keywords that are important to you so you don’t have to spend time searching them out yourself!

Quick Links:

Final Thoughts: Brand24 Review

Should You Buy This Social Media Monitoring Tool? YES

The entire concept of Social Listening has seen a constant rise in use and importance as the Internet is taking over the business world.

This, along with Social Media, is giving social outreach of businesses an entirely new dimension, which many overlook due to lack of time or awareness. Social media is funny; it’s hard to know what you want out of it.

With Brand24, you can see everything at once and give the team an understanding of how things are going with our social campaign and other important information, such as your competition and their performance on various platforms across social media.

Its ability to quickly provide a once-over look that provides a quick snapshot of everything going on with the social media profiles your team is managing, along with competition tracking on social media platforms Facebook, Twitter, and LinkedIn.

Jitendra Vaswani
This author is verified on

Jitendra Vaswani is a top-notch digital marketer recognized for his extensive expertise in the field. He has spoken at international events and founded, a digital marketing agency, and, a tool for SEO copywriting and local SEO. With over ten years of experience, Vaswani has made significant impacts in digital marketing. He is also the author of 'Inside A Hustler's Brain: In Pursuit of Financial Freedom,' which has sold over 20,000 copies worldwide and gained international acclaim. His work continues to inspire many in the digital marketing world.

Affiliate disclosure: In full transparency – some of the links on our website are affiliate links, if you use them to make a purchase we will earn a commission at no additional cost for you (none whatsoever!).

Comments (6)

  1. Brand24 gives you the ability to see what people are saying about your brand online, in real time. With its clean interface and powerful features, Brand24 makes it easy to find referral keywords and track your brand’s online reputation.

  2. Brand24 is the perfect tool for keeping an eye on your online reputation. By tracking mentions of your brand on the web, you can quickly identify any potential problems and address them before they become bigger issues.

  3. If you’re looking for an easy, effective way to keep tabs on your brand’s online presence, Brand24 is the tool for you! It delivers instant access to mentions of your brand from all over the web, so you can stay on top of any potential crises and track your success online. Plus, it has a clean interface and default reports that make it easy to get started.

  4. Brand24 is an essential online tool that gives you instant access to mentions about you and your brand online. It has a sleek interface and provides default reports, making it easy to find valuable referral keywords on social media.

  5. The suitable social monitoring platform.
    This software offers detailed analysis for companies. Brand24 provides me immediate access to mentions about me and my brand on the web, it is a very easy solution as well as at the same time powerful. It has a tidy user interface and also default records. It’s a great tool for locating referral search phrases on social networks, plus assistance can run campaigns as well as reveal you just how.
    The organizing device serves here, however the setup procedure is a bit tough. Information download is not that excellent as well as another big concern is the integrity of historic information. Also, I really hope that in the future I can add sentiment analysis for even more languages.
    Great platform that will certainly help you gain an edge in the marketplace. I’m using it to better target interested leads. Brand24 is a device that can actually boost your sales by helping you discover new clients.
    It is a powerful device that brings you closer to individuals you think, it has allowed me to track key topics in discussion forums, on google as well as check out my competitors. It offers me the ability to react if stakeholders contacted give feedback or ask an inquiry, Brand24 is aiding us attain that by recognizing where our skill brands exist.

Leave a Comment