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EngageBay vs ActiveCampaign 2024: The Ultimate Comparison (Pros & Cons)


In this post, we have shared the Engagebay vs Active Campaign comparison. Which one is a better CRM Platform?

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EngageBay

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ActiveCampaign

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$ Pricing
$9/month $15/month
Best for

Small to medium size businesses that require affordable all in one sales and marketing software to acquire, engage, nurture and close visitors to cust

ActiveCampaign is ideally suited for small and medium sized businesses looking to grow through better customer relationships.

Features
  • Task Management
  • Automated data entry system
  • Integrated syncing tracker
  • Individual/team reports
  • 40 modern, responsive templates
  • Supports 15 languages
  • Bounce management
Pros
  • Feature including email marketing, landing pages, templates
  • Email automation for all your contacts
  • Offers no mandatory contract
  • Powerful Automation
  • Through Reporting
  • Free Migrations
Cons
  • It's hard to edit email Templates and landing pages
  • NO SMS Function However I have been told this is coming soon
  • Steep Learning Curve
  • No Free Plan
Ease of Use

The dashboard is easy to navigate and the tool offers amazing robust marketing solutions.

Though the dashboard is powerful and has easily navigable features, the tool is bit complicated for absolute beginner.

Value For Money

EngageBay provides incredible value for money with a free plan and loads of features in the basic plan.

Pricing is a great fit for the mid-sized business with an yearly option as well.

Customer Support

Super-friendly team of experts and amazing resources.

Support is fast and friendly, via all mediums. Their knowledge base is particularly useful and easily searchable

Would you like to have a detailed comparison between two of the bestselling CRMs, that is, EngageBay Vs ActiveCampaign? Well, If you are! You have come to the right place.

As we have already seen for those who own a business and have been generating new leads regularly, they must be well aware of how difficult it is for them or the other employees to manage all the data and customer journey of all the clients.

In order to help with this scenario, CRM proves to be the best tool that exists. Customer Relationship Management, more commonly referred to as CRM, is a process through which any organization or business can administer its interactions with the customers while using data analysis which is the typical method used for large amounts of information. 

While I do admit that it is very difficult, perhaps almost impossible, to zero down to one particular CRM tool that will be all-inclusive and can prove to be an all in one platform for your business venture, this article will surely help in making an informed decision which is based on nothing but facts.

The comparisons will be drawn on the basis of relevant points that will clarify doubts regarding the products, pricing, and services while also discussing the CRM, which proves to be more user-friendly and economical based on the budget.

The pointers that will be discussed in detail below are as follows:

  • Overview
  • Common Features
  • Unique features
  • Easy to Use
  • Customer Support
  • Security
  • Pricing
  • Pros and Cons
  • FAQs

EngageBay vs ActiveCampaign Overview:

1. EngageBay

EngageBay is an all-in-one sale, marketing, and service automation solution with a free CRM facility. Engage Bay can be used to attract as well as engage the target audience and clientele and help in converting them into long-term satisfied customers.

Engagebay Overview- Engagebay vs Mailchimp

The Engage Bay software can be broken up into three logical areas of marketing, service, and sales. The best part about this is that one can opt to pay for the full package or simply buy the pieces that they would be needing.

While most of the companies decided to target the big business companies and came up with CRM offers suitable for them, Engage Bay was amongst the few companies that offered great deals to small businesses as well as start-up ventures.

Engage Bay has proven to be extremely cost-efficient, easy to use, easy to implement as well as a lot of different integration facilities while being automated in nature. 

2.Active Campaign

Active Campaign is an excellent CRM that offers an easy-to-use service along with good functionality while the user is creating email marketing campaigns.

Its ease of use simply denotes that this service is recommended for beginners, while it also offers granular customization options for those who are well versed with the software.

Active campaign overview--ActiveCampaign vs ENgageBay

It also has good automation features that help and eases the task of sending emails to specific customers based on certain triggers.

The reports that are provided are extremely comprehensive, which allows the user to create multiple audience segments in order to split test their email marketing success.

The email designer present in the software is also intuitive while being extremely easy to use. The services offered are definitely not cheap or easily affordable for the smaller companies, but it still does offer strong functionality features while being very easy to use for all beginners.

This can be a very good option for those who are just starting out in email marketing and are yet on the lookout for a fully customizable and featured service.

Common Features

  • Marketing Automation:

EngageBay

EngageBay Review-Engagebay vs ActiveCampaign

The feature of Marketing Automation in Engage Bay allows the user to nurture the target customer while also saving a lot of time and improving productivity without compromising on quality.

This is done by a mix of different features available on the software, including Analytics Tracking, Content and Blogging Platform, Customizable Call to Actions, landing pages, dynamic content, and web forms, search marketing, sales intelligence, social marketing, as well as segmentation and website visitor tracking. 

ActiveCampaign

ActiveCampaign has excellent marketing automation for the user with a variety of features that are almost similar to that of Engage Bay.

Marketing Automation- ActiveCampaign vs EngageBay

But, it does lack in a few of the features like Content and Blogging Platform and Searches marketing when compared to all the features that are provided in Engage Bay. 

  • Email Marketing: 

EngageBay

Engage bay is packed with excellent email marketing features that allow the user to make the most out of the software while greatly easing the tedious tasks of the company.

Email marketing with Engage Bay allows the user to auto-respond to the mails, include customer surveys and dynamic content, send event-triggered emails, create landing pages and web forms, surf through a variety of pre-designed templates as well as an image library to choose from, send mobile-optimized emails while also managing the list of subscribers with ease. 

Active Campaign

Similar to Engage Bay, Active Campaign offers the exact same set of features as email marketing.

It allows the user to auto-respond to the mails, include customer surveys and dynamic content, sends event-triggered emails, creates landing pages and web forms, surf through a variety of pre-designed templates as well as an image library to choose from, sends mobile-optimized emails while also managing the list of subscribers with ease. 

  • Lead Scoring and Lead Generation

EngageBay

Engage Bay has a well-equipped lead scoring system that helps in identifying the most qualified leads while allowing you to keep a track of their engagement and deciding on the ones that you can follow up with.

You can now talk to your most promising leads and close more deals. 

ActiveCampaign

ActiveCampaign comes with an excellent lead scoring system that allows the user to keep a track of well-qualified leads for both sales and marketing. 

ActiveCampaign Email Segmentation-EngageBay vs ActiveCampaign

  • Integration

EngageBay

EngageBay is well integrated with over 13 other platforms including Facebook, Google Contacts, Just Call, Pabbly Connect, Shopify, Zapier, Wufoo, HubSpot CRM, Mail Chimp among others. 

Active Campaign

Active Campaign is excellently integrated with over 395 platforms including Facebook, Google Contacts, Just Call, Pabbly Connect, Shopify, Zapier, Wufoo, HubSpot CRM, and Mail Chimp along with Gravity Forms, Klipfolio, Live Chat, Nimble, Nutshell, Olark, One Fit Stop, Squarespace, Veeqo, Big Marker and a lot more. 

  • Reports

EngageBay

Engage Bay provides well-defined reports which include information regarding all the tickets that are not closed while also including information about the reports that have reached their deadline and need to be closed immediately in order to help improve the customer service features. 

ActiveCampaign

The reports that are provided in ActiveCampaign are extremely comprehensive which allows the user to create multiple audience segments in order to split test their email marketing success.

Unique Features

EngageBay:

  • Contact Management:

It has contact management and organizing features that would allow the user to target their campaigns while also helping in personalizing communication with the potential as well as converted leads. 

  • Pipeline Visualization: 

This helps the user in seeing the details about the deals that are in progress, the ones which are nearly closed as well as the ones which have already been closed. 

  • Appointment Scheduling: 

It allows the user to schedule appointments and meeting with the sales team through either the individual calendar or the team’s calendar which would enable the leads to get in touch with the right point of contact. 

  • Call Integration: 

It uses CRM Telephony to create a log of the call records and provide transcripts on the conversation which would come in handy for both the sales team as well as the marketing team since it would enable them to interact with the same lead or customer later when the need arrives. 

ActiveCampaign:

  • Deal Notes: 

It comes in handy to note down contact information and any other pertinent data about a potential lead in order to share it with the other members of the team. 

  • Win Probability Predictions: 

This feature allows the sales team to know about all the leads that are worth pursuing so that they can follow up with them in order to increase lead conversion and generation. 

iOS app: This CRM is integrated into an iOS application that allows the user to call, manage the tasks, update contact information about a lead or make progression in the deals even when the Sales Team is not present in the office. 

Ease Of Use: Engagebay vs ActiveCampaign

One would surely want to work on software that is easy to use and would not cause unnecessary confusion while working with them.

EngageBay

Engage Bay proves to be extremely easy for using since it has been designed while keeping smaller businesses and beginners in mind.

The CRM respects their possible lack f knowledge and experience and is built in a way to help with that. 

Active Campaigns

ActiveCampaign usability- engagebay vs activecampaign

Active Campaign is an excellent CRM that offers an easy-to-use service along with good functionality while the user is creating email marketing campaigns.

Its ease of use simply denotes that this service is recommended for beginners, while it also offers granular customization options for those who are well versed with the software. It also has good automation features that help and eases the task of sending emails to specific customers based on certain triggers.

Customer Support

Both of these CRMs provide excellent customer service with a team that is equally prompt and helps to solve the problems at a lighting fast speed. 

Security

Security is the top priority for both of these CRMs.

EngageBay

Engage Bay provides encryption for all sensitive data as well as a secure HTTPS for all the pages and web-based applications.

It also provides reports and alert prompts for any security breach and has multi-factor authentication options for the users.

ActiveCampaign

ActiveCampaign provides a secure HTTPS for all the pages and web-based applications and also has multifactor authentication options for the users.

Another added feature is that it removes all the customer data when the customer wishes to ask for service cancellation. 

Pricing Comparison: EngageBay vs ActiveCampaign

EngageBay

Engagebay Pricing - Engagebay vs ActiveCampaign

Apart from the free trial package which offers about 1000 contacts and 1000 branded emails, Engage Bay offers three other packages as given below.

Basic Package: $8.99/month when paid monthly.

Growth Package: $29.99/month when paid monthly.

Pro Package: $47.99/month when paid monthly.

ActiveCampaign

ActiveCampaign Pricing- Engagebay vs ActiveCampaign

Apart from a free trial package, Active Campaign provides the following four packages for the customers.

Lite Package: $15 /month when paid monthly or $9 /month when paid yearly.

Plus Package: $70 /month when paid monthly  or $49 /month when paid yearly.

Professional Package: $159 /month when paid monthly  or $129 /month when paid yearly.

Enterprise Package: $279 /month when paid monthly or $229 /month when paid yearly.

Pros and Cons: EngageBay vs ActiveCampaign

EngageBay

Pros: 

  • The software helps to ease all the possible work that can exist in the company when one is talking about CRM. 
  • It is extremely user-friendly and convenient to use since one can store all the data in one place. 

Cons: 

  • The training manuals could be slightly improvised in order to make it easier. 

ActiveCampaign

Pros:

  • Active Campaign is a high-end marketing automation software available at mid-market pricing. 
  • For those who want to automate marketing to a high degree and with great sophistication, Active Campaign allows you to do nearly anything – yet at a price point similar to email marketing tools with little or no automation. 

Cons: 

  • Its email creation interface feels dated and the handling of image assets is clunky and horrid. 
  • Creating restore points and undo is flaky and unreliable.

FAQs on EngageBay vs ActiveCampaign Comparison

✔Which CRM proves to be better for a startup venture?

While Active Campaign can deal wonderfully with different business sizes, Engage Bay is especially designed to ease the work of the employees in a startup venture who are probably dealing with everything for the very first time. Engage Bay proves to be extremely easy for using since it has been designed while keeping smaller businesses and beginners in mind. The CRM respects their possible lack of knowledge and experience and is built in a way to help with that.

🔥 Which CRM is the easiest to learn for a beginner?

When compared against each other, Engage Bay proves to be easier in comparison to Active Campaign since it is designed for small businesses. The CRM offers an excellent user interface that eases the workload and is also extremely affordable.

💥 Which CRM offers better integration with other softwares?

When compared to Engage Bay’s integration with 13 platforms, Active Campaign is excellently integrated with over 395 platforms including Facebook, Google Contacts, Just Call, Pabbly Connect, Shopify, Zapier, Wufoo, HubSpot CRM, and Mail Chimp along with Gravity Forms, Klipfolio, Live Chat, Nimble, Nutshell, Olark, One Fit Stop, Squarespace, Veeqo, Big Marker and a lot more.

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Conclusion: EngageBay vs ActiveCampaign 2024 | Winner is…

ActiveCampaign CRMs not exactly scalable since as your company expands, Active Campaign offers prices that go steeply up, and therefore don’t make them a very suitable option for a growing small business.

With EngageBay’s CRM, one can get a comfortable start in promoting their business through marketing while also growing it with the sales.

The scalability of Engage Bay is also extremely amazing since it offers its most advanced package at a very nominal price which is not something that can be found in the case of Active Campaigns.

Keeping all pointers in mind, Engage Bay surely comes out to be a better option with more features and extremely nominal and affordable prices that can be paid by small-scale businesses as well.

Jitendra Vaswani
This author is verified on BloggersIdeas.com

Jitendra Vaswani is a top-notch digital marketer recognized for his extensive expertise in the field. He has spoken at international events and founded Digiexe.com, a digital marketing agency, and Bytegain.com, a tool for SEO copywriting and local SEO. With over ten years of experience, Vaswani has made significant impacts in digital marketing. He is also the author of 'Inside A Hustler's Brain: In Pursuit of Financial Freedom,' which has sold over 20,000 copies worldwide and gained international acclaim. His work continues to inspire many in the digital marketing world.

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