In This article, we will discuss the list of the Top 17 Best AI Chatbots 2024
AI chatbots have become increasingly popular in recent years due to their ability to automate customer service and provide users with efficient responses. AI Chatbots are designed to be easy to use, intuitive, and time-saving for both businesses and consumers.
While there is no “one size fits all” solution when it comes to AI chatbots, there are several popular options that businesses can implement to meet their customer service needs.
17 Best AI Chatbots 2024
1. HubSpot Chatbot Builder
HubSpot Chatbot Builder is a great option for businesses looking to step up their customer service game. This AI chatbot offers customers an intuitive platform to interact with a business’s services and products, as well as provide them with the necessary information they need.
Pros
- Communicate with visitors in real-time
- Huge selection chatbox
- Automated chatbox
- Collects and analyzes data
- Easy to use
Cons
- Requires professional skill
- Expensive to use
2. ChatBot
ChatBot is another popular AI chatbot that offers businesses the ability to automate customer queries, provide personalized responses, and offer 24/7 support without having to pay for a human representative.
With its easy-to-use interface and comprehensive features, ChatBot can help businesses provide better customer service with minimal effort.
Pros
- High customer satisfaction
- Reduces labor cost
- Quick customer service
- Reduces operational cost
- Collects and analyzes data
Cons
- Higher misunderstanding
- Higher in cost
3. FreshChat
FreshChat is a great AI chatbot option for businesses looking to build relationships with their customers. With its rich messaging platform and automated workflows, FreshChat can help businesses generate leads, answer customer queries, and provide personalized support.
Pros
- Automate Acquisitions with sales and support bots
- Machine learning automation
- Streamline customer conversations in one place
- Team collaboration tools
- Omnichannel options
Cons
- Complete loss of tech stack flexibility
- A limited number of integration
4. Tidio Chat
Tidio Chat is another popular AI chatbot that offers a range of features designed to make customer service simpler and more efficient. With Tidio Chat, businesses can automate customer queries, provide responses in multiple languages, and customize their chatbot to meet their unique needs.
Pros
- Allows to keep track of interactions
- Communicate with visitors in real-time
- Automate your customer’s FAQs
- Huge selection of chatbox
- Highlights essential goods accessible on our websites
Cons
- Not allows you to manage client
- Doesn’t give complete control
5. Landbot
Landbot is a great AI chatbot for businesses that want to quickly build custom bots and provide customers with personalized experiences. With its intuitive drag-and-drop interface, Landbot can help businesses set up and deploy bots in minutes.
Pros
- Many bot patterns
- Zapier and Webhooks
- Simple visual constructor for your bots
- Full customization CSS for your Bots
Cons
- Need to improve answer options
- Need to improve the ability to pop up
6. Zoho SalesIQ
Zoho SalesIQ is an AI chatbot designed to help businesses with their sales and marketing efforts. This AI chatbot offers customers an intuitive platform to interact with a business’s services as well as manage customer queries efficiently, helping them improve customer service.
Pros
- Quick, Simple, and efficient
- Automated bot
- Screen sharing and remote assistance
- Easy customization
- Provides simple widget code
Cons
- Requires deeper integration with ZOHO Assist
7. Replika
Replika is a popular AI chatbot that helps businesses create meaningful customer relationships. With its machine learning technology, Replika can help businesses provide personalized assistance and suggestions to customers and increase engagement.
Pros
- Good Visual Design
- Easy to use
- Strong feature set
- Positive company mission
- Cost-effective
Cons
- Lacks a community
- Weak customer support
8. Intercom
Intercom is another powerful AI chatbot option for businesses looking to automate their customer service process. This AI chatbot offers customers an easy-to-use platform to interact with a business’s services and answer customer queries quickly.
Pros
- Setting up takes a few minutes
- The knowledge base is very diverse
- Features are suited for enterprise size organization
- Software easily integrates with websites
- Implementing is easy
Cons
- Customer support is a bit slow
- Software is expensive
9. Manychat
Manychat is a great AI chatbot for businesses looking to get more out of their social media accounts. This AI chatbot helps businesses provide personalized support, automate customer service processes, and manage conversations effectively on various platforms, including Facebook Messenger, WhatsApp, Viber, and more.
Pros
- Amazing customer support team
- Very easy and accessible to use
- It contains many features
- Localized communication hub
- Two-way communication
Cons
- Expensive to use
- Poor functionality
10. LivePerson
LivePerson is another popular AI chatbot designed to help businesses provide efficient customer service and improve their relationships with customers. With its rich AI capabilities, LivePerson can automate customer queries, offer personalized responses, and provide 24/7 support without needing a human representative.
Pros
- The chat feature can be integrated with your chat box
- You can use it to customize the software
- Pre-built chat templates are useful
- Interface is Intuitive
- Implementation is simple
Cons
- Export options are limited
- Browser inconsistencies
11. Dasha AI
Dasha AI is a great option for businesses looking to provide a more personalized customer experience. This AI chatbot offers customers an intuitive platform to interact with a business’s services and products, as well as provide them with the necessary information they need quickly.
Pros
- Embed realistic voice
- Natural, Intuitive, and Engaging
- Easy to use
- It is provided with SDK
- Also, have Dasha Studio
Cons
- Sometimes, responses are not accurate
12. Alexa
Alexa For Business is a powerful AI chatbot designed to help businesses use voice technology to automate customer service processes and improve their overall operations. With Alexa For Business, businesses can provide customers with personalized assistance and automated responses quickly.
Pros
- Read and respond to emails
- Provides direction to the conference room
- Automated responses quickly
- Join virtual meetings
- Access your latest sales data
Cons
- Very critical and expensive to use
13. Zendesk
Zendesk Answer Bot is an AI chatbot that helps businesses automate customer support and improve their overall customer service process. This AI chatbot offers customers an intuitive platform to interact with a business’s services as well as manage customer queries efficiently.
Pros
- Seamless integration with its products
- SDK to customize the chat window
- Free plan and reasonable pricing
- Very good customer support
- Outdated look and feel
- Requires a professional skill to use
14. Microsoft Bot Framework
Microsoft Bot Framework is a powerful AI chatbot that helps businesses automate customers’ inquiries and provide them with more personalized customer service. With Microsoft Bot Framework, businesses can create custom bots and integrate them into different platforms such as Skype, Teams, Facebook Messenger, Slack, and more.
Pros
- Adds regular language, discourse, and vision
- Sends to well-known channels
- Assembles conversational AI
- Allows to test, manage and build
- It is useful for SDK
Cons
- Fewer options for other framework integration
- Customization is time-consuming
15. WP-Chatbot
WP-Chatbot is an AI chatbot designed to help businesses automate customer service tasks and increase their overall customer satisfaction. This AI chatbot offers customers an intuitive platform to interact with a business’s services as well as provide personalized support.
Pros
- Integrate with Facebook easily
- Compatible with word press easily
- Works on any device
- Provides live chat functionality
Cons
- More steps to contact the support team
16. ChatGPT
ChatGPT is another powerful AI chatbot that helps businesses automate customer inquiries and improve their interaction with customers. With ChatGPT, businesses can create custom bots and integrate them into different platforms such as Slack, Facebook Messenger, Skype, Teams, and more.
Pros
- Advanced capabilities and ease to use
- Uses natural language
- Very qualitative answers
- Can write essays, poems, and Computer programs
Cons
- It has limited responses
- Customers are left without solutions
17. Netomi
Netomi is a powerful AI chatbot that helps businesses automate customer inquiries and improve their overall customer service process. This AI chatbot offers customers an intuitive platform to interact with a business’s services as well as manage customer queries efficiently.
Pros
- Natural Language Understanding
- Ongoing Reinforcement Learning
- AI Studio
- Process and customer service system integration
- Automated customer service
Cons
- Costlier to use
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Conclusion: Best AI Chatbots 2024
These are some of the best AI chatbots available in the market today. With their advanced features and capabilities, businesses can create custom bots to automate customer service tasks and increase customer satisfaction.
Each of these AI chatbots has its own unique features and benefits that can be utilized by businesses looking to improve their customer service process. By integrating these AI chatbots into their operations, businesses can provide customers with personalized assistance and automated responses quickly.
